- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Wonderful experience start to finish. Called and received appointment for tires same day and was fit in for inspection as well. My daughter needed to take her Driving test for her license the very next day so this was very much appreciated. Staff is very pleasant, polite and extra helpful! Service was also quick! Very thankful to Tires Unlimited and will spread the word!
Tires Unlimited is SPECTACULAR!!! I have taken my car to many autoshops in Louisa and Tires Unlimited is by far the best, they have excellent customer service and do a fantastic job on all of my families vehicles. Jeff and the other mechanics are excellent and Robin is a superstar!!!