- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
What Our Customers Are Saying
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Very helpful and honest.Tracey Petrini, 08/04/2021
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Great serviceJohn S, 07/19/2021
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Cannot say enough good things about the service at Tires Unlimited! They treat you with kindness and respect and absolutely convey the "small town hospitality" that Louisa is known for. I've taken my van here for several things, ranging from a simple oil change, to a state inspection, to actual mechanical work for an issue I was having. All experiences have been far superior to any other area mechanics. They do a great job, are fairly priced, and are honest about what needs to be done & how long it will take. I've never been left in a lurch with Tires Unlimited.Lauren Ball, 07/09/2021
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Okaytammy sanders, 06/04/2021
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Great service,great prices, great people.Been using them for 15+ years.Never dissatisfied.Roger Reynolds, 05/31/2021
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We love this local family owned business!Rhea Harlow, 04/23/2021
